Project Manager
Tashkent, Uzbekistan
English, Uzbek
Position: Program Manager
Duration: June 2023 - November 2023
Location: Tashkent, Uzbekistan
Led market research and competitor analysis to inform product development strategies. Onboarded and supported clients, ensuring a smooth transition and positive user experience. Managed a team of developers, fostering collaboration and driving efficient project execution. Maintained and prioritized product backlogs, ensuring alignment with business goals and user needs. Conducted rigorous quality assurance testing to ensure product stability and functionality. Facilitated integrations and cooperation with POS and OMS systems. Actively participated in all stages of the software development lifecycle (SDLC).
Position: Project Manager
Duration: October 2023 - October 2024
Location: Tashkent, Uzbekistan
Led market research and competitor analysis to inform product development strategies. Onboarded and supported clients, ensuring a smooth transition and positive user experience. Managed a team of developers, fostering collaboration and driving efficient project execution. Maintained and prioritized product backlogs, ensuring alignment with business goals and user needs. Conducted rigorous quality assurance testing to ensure product stability and functionality. Facilitated integrations and cooperation with POS and OMS systems. Actively participated in all stages of the software development lifecycle (SDLC).
Position: Software Product Manager
Duration: April 2021 - June 2023
Location: Tashkent, Uzbekistan
Led market research and competitor analysis to inform product development strategies. Onboarded and supported clients, ensuring a smooth transition and positive user experience. Managed a team of developers, fostering collaboration and driving efficient project execution. Maintained and prioritized product backlogs, ensuring alignment with business goals and user needs. Conducted rigorous quality assurance testing to ensure product stability and functionality. Facilitated integrations and cooperation with POS and OMS systems. Actively participated in all stages of the software development lifecycle (SDLC).
Position: Account Manager
Duration: January 2020 - March 2021
Location: Tashkent, Uzbekistan
Managed key accounts, providing comprehensive support and addressing their unique requirements. Drove customer success by building strong relationships and exceeding expectations. Pitched the company's SaaS solution to potential clients, highlighting its value proposition. Gathered customer feedback and collaborated with the team to enhance the solution's effectiveness.
Position: Product Support Specialist
Duration: September 2019 - December 2020
Location: Tashkent, Uzbekistan
Provided exceptional customer support, addressing inquiries and resolving issues promptly. Reported customer queries to the technical team, facilitating effective troubleshooting. Onboarded clients, ensuring a seamless introduction to the platform and its features. Gained in-depth knowledge of the business processes and system architecture.
Position: Project Manager
Duration: October 2018 - October 2019
Location: Tashkent, Uzbekistan
Liaised between clients and the development team, ensuring clear communication and understanding of project requirements. Conducted quality checks on completed work, ensuring it met client expectations and standards. Implemented automation solutions to streamline manual processes and improve efficiency
Degree: Bachelor's degree
Duration: September 2019 - July 2022
Faculty: Information Technology